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Answers
Account and Billing >> MyServices >> What do I do if “Forgot your Username” or “Forgot your Password” don’t work?
Question:
What do I do if “Forgot your Username” or “Forgot your Password” don’t work?
Answer:
Please try the “Forgot Username?” and/or “Forgot Password?” process and provide the answer to your security question. Should you still be experiencing difficulty, please click on Chat Online on the MyServices Start Page, or call your local customer service toll free number to speak directly with an agent. If you have Digital Home Phone service, you can also call 611.
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