Answers

Seasonal status allows you to make your account dormant for a nominal fee without canceling your service. This allows you to keep your same phone number, email address, cable box and equipment. An example of seasonal status would be phone or cable service in a vacation home that you only use during the summer months. Seasonal policies differ, so please contact a local customer service representative for more information or to turn seasonal status on or off. To learn more about how seasonal status is handled in your area, contact us.